BUS BOOKING SCRIPT

One way, trip search , Modify Search
All good
Consolidating location names with multiple API / Operators and take away duplicates , send parallel threads to induce
Remove duplicate buses from results and supported preference we are able to set default sorting like a lot of commissions , rating
Search results time every applicable bus ought to show cancellation policy, boarding purpose, dropping purpose, mTicketAllowed
For Partners like Agents, Distributors show the Economic and Social Council commission and web quantity in search results solely to understand what proportion he can get before booking solely
Standard bus layout ( we’ll not offer our options like name on seat )
Customer information motorcar popup if he already existing client though not logged in additionally
Payment page show estival and back to go looking results
Any block failure motorcar sms to customers with the rationale and serving to
Payment confirmation page with print, email, sms, cancel, insurance etc choices
Ticket confirmation sms, email can attend client

Our system handled all the manner, encase of service cancel either motorcar refund cash and update the price ticket standing as service cancel, issue money coupon, prepare a offline price ticket and stopping refund etc.
Incase service cancel by operator advance our system can send sms additionally to customers

Our system permits before booking insurance choice and even once client books price ticket additionally any time client will return and do payment for insurance, we tend to handled offline insurance additionally throughout failures from insurance merchant
Auto emails can select confirmation of insurance to customers and notification to cc team regarding failure of insurance and handle off line
For cancel price ticket since merchant doesn’t have motorcar cancel method we tend to do offline with the assistance of system motorcar generated emails regarding cancel request for insurance.

For all on top of users can have lovely dash board, recharge choices (including Payment entranceway), booking ,payment, subagent/distributor agent reports, balance alert, booking alert, all sms and email no matter we’ve and additionally brand transfer choices, address transfer, these brand and address can attend eTicket and address and agency name can attend mTicket SMS more choices. no matter we’ve everything are provided and consumer will tack together the evaluation of all login fee.

We can produce CC Logins activate or deactivate etc
We can produce partner and do all settings
We can update any partner plans or commissions one by one supported demand.

We can update recharge balance with correct info as mentioned below or encase need we are able to take away the balance of partner like agent, distributors etc

We developed totally machine-driven system to clear any variety of problems from client facet or from operator facet or internally etc.
Customers will read the grievance any time and acquire updates and accountable person details , what’s the expected time to shut etc
We send email, sms etc whereas gap and shutting just in case the grievance from customers
We powerfully needed this for audit purpose additionally as a result of lets example one client created a imply his service cancel, we should always produce a grievance for client and mechanically alternative grievance can produce and email can attend our suppliers like API or Operator regarding refund details, thus we’ll not lose one rupee from operators and additionally we should always be able to refund customers cash in-time

We can produce the plans like fastened commission, dynamic commission, hybrid commission etc
Update the plans and activation fee additionally etc.

Since our all third party giving junk locations and orthography changes and no management on them, thus we tend to developed a module that may be having invalid , valid location lists that map ought to be terribly crucial for entire application.
Example: One operator given Vishakapatanam id as four, alternative visakapatanam given 234, another visakhapatanam given 765 , all location names area unit correct however spellings area unit totally different with several operators however we should always get all operator information and API information even client selected  one location name and that we mustn’t show of these locations to customers, thus manual team need to automatise entire method. Our dedicate team keep building Our own list with mapping all, removing list of junk.

Management ought to get daily , weekly, monthly motorcar report emails regarding below mentioned details
a.Total range of bookings
b.Total range new customers
c.No of profile created by customers
d.Partner bookings
e.Failed booking count
f.Cancel booking count
g.Each and each section flip over
h.Discount coupon wise what number bookings
i.Operator wise / api wise count
j.Total profit
k.New partner count etc..

Dedicate servers
High convenience
Daily work activities and health checks.

Fully trained dedicate /Shared basis support ( As per our agreement)

Customers will visit and cancel the price ticket, whereas cancel we’ll be showing clear refund details, encase client used any discount coupon that discount quantity has got to deduct before refund
Offline cancel / offline refunds by CC Team
Auto refunds with the payment entranceway standing showing to customers within the price ticket solely
SMS, Email ought to be placed and that we will send reminder SMS ( once three days) to verify his checking account details once successful  refund done

So far we tend to area unit supporting EbS collector and additionally make a copy payment entranceway like ICICI , we are able to up just in case anyone down
Where ever needed payment details we’ve enforced all, like motorcar refunds, get the payment details, payment at booking time, insurance once booking, for partners like agents, distributors instant recharge etc..

we are able to produce any variety of discount coupons for our promoting purpose, despite the fact that no matter coupon given we are able to keep what proportion profit we wish, refer below coupon varieties

Individual
Group
Insurance
Corporate
Friends
Next travel
Location based mostly
Operator based mostly
One way, round trip
Return ticket solely
Bus operator based mostly
Minimum seat fare limit
For rider wise or all rider liquid ecstasy limit
One time coupon or what number times wish to helpful
Valid from date and to this point
Max coupon price etc..

Offline booking encase of booking failure for constant worth or low and same criteria while not deviating of client, client will login to his account and verify this offline booking additionally, we are able to say zero share of manual mistakes owing to our totally automation of offline line bookings
BTM (Booking pursuit Module): CC Team are keep observance every operations done by on-line customers and our system can populate the specified records to say and cc team can claim the record and that they area unit accountable to shut the record.
Example: client try and book the price ticket and he visited payment entranceway page and not
doing payment, directly that record are claimed by only 1 CC team person and he can decision and facilitate client.
CC Team doesn’t need any technical team or production team support to handle. Our system developed such the simplest way that {we will|we’ll|we area unit going to} show all the data ranging from selected  bus details to until cancel or refund {including|as we tend toll as|together with} payment entranceway request and response additionally thus we are avoiding production team support and able to provide fast response
Example: Let’s say client making an attempt book the seat however payment was unsuccessful from payment entranceway, however customers can get sms from their bank spoken language that quantity was subtracted, here our cc team will read the particular what happened and directly enlighten client with the proof additionally and send email or sms additionally thoroughly etc.
CC Team will read today’s journey and do higher service
CC Team will send customised SMS, verify payment reference id details with our payment gate manner login all ought to be done from this technique solely

While victimisation this module we are able to see all partners (Agents, user etc ) one by one payments reports for the given amount
While victimisation this module we are able to see all partners (Agents, user ect) one by one booking reports for the given amount

Our admin system has correct report of the audit and reports of what proportion commissions we tend to got and what’s profit once payment charge , we are able to get full details with mentioned below any criteria
Customer email, ph number, price ticket standing, unsuccessful booking, booking date, journey date, pnr,
from location, to location, insurance tickets, motorcar refund standing wise, client sort like register, no login, agent, subagent, distributor, distributor agent, operator name wise, api wise, from date and todate ( Admin application has nice options like salient refunds to customers while not login to payment entranceway ( For on-line customers and for agents, distributors all parties encase of service cancel or any motorcar refund failures from system.
Also making internal grievance or follow-up mechanism was placed

We can tack together active standing ( if we tend to build inactive customers won’t notice in search results itself), coupon is applicable or not, ratings etc
If we’ve multiple api’s if we wish one specific bus operator doesn’t return from
particular api despite the fact that a lot of commission, these quite configuration we are able to do here.

Encrypted passwords for all users in our information base and single login sing on for partners despite the fact that partner logs in multiple tabs and maintain single session within the same browser whereas making an attempt to book tickets 100 percent no problems whereas change his balance or won’t permit if no enough funds in his account

Live Chat from morning 7:00 AM to 2:00 AM
Free decision ( inside fifteen seconds client receive motorcar decision and hook up with Support team )
Customer care range whereas will handle ten calls at a time
Bus pursuit application
Weather forecast
5 day seat calendar

SMS Gateways with backup ( backup is necessary supported industry)
Email suppliers ( backup is necessary supported industry)
Payment gateway

We will integrate transactional details to your info if you expose services, we tend to area unit here to integrate to your decibel.