Trusted Chatbot Development Company
DOD IT Solutions designs, builds and deploys AI chatbots for startups, agencies and enterprises worldwide. 500+ chatbots shipped, multi-LLM expertise, full source-code delivery and ongoing support.
- ✓ 500+ bots shipped
- ✓ 12+ years experience
- ✓ Multi-LLM experts
- ✓ Source-code delivery
- ✓ NDA-friendly
- ✓ Global clients
Everything you need, built in
Discovery & Strategy
We map your use case, success metrics and integrations before writing a line of code.
Conversation Design
Persona, tone, fallback handling and human handoff designed by senior CX writers.
LLM Engineering
Prompt engineering, fine-tuning, RAG pipelines and model evaluation by our AI team.
Custom Integrations
CRM, helpdesk, ERP, payments, WhatsApp, Slack, Messenger — anything with an API.
Security & Compliance
GDPR, HIPAA-aligned, SOC2-ready deployments with PII redaction and audit logs.
Deployment & DevOps
We deploy on your cloud (AWS, GCP, Azure) or on-prem with CI/CD and monitoring.
Optimisation
Monthly review of conversations, intents and CSAT — we tune your bot continuously.
Source-Code Handover
You receive 100% commented source code, architecture docs and onboarding sessions.
Long-Term Support
Dedicated account manager, SLA-backed support and version upgrades.
Who launches with this
Custom AI Chatbot Development
Built from scratch around your data, workflows and brand. Typical timeline: 6–10 weeks.
AI Chatbot Customisation
Start from our ready-made script and we customise UI, integrations and intents to fit.
Chatbot Migration
Move from Dialogflow, Rasa, Intercom Fin or legacy bots to a modern multi-LLM stack.
Voice Bot Development
Phone-call and IVR-replacement voice bots with real-time STT/TTS.
White-Label for Agencies
We build your branded chatbot platform so you can resell to your clients.
Enterprise AI Assistants
Self-hosted, SSO-enabled internal assistants for support, HR and IT teams.
Modern, scalable foundations
Start with our proven products
Frequently asked questions
Q. Why choose DOD IT Solutions for chatbot development?
12+ years building web and AI products, 500+ chatbots shipped across 30+ countries, in-house AI and design teams, and full source-code delivery on every project.
Q. How long does a chatbot project take?
Ready-made script customisation: 1–3 weeks. Custom build: 6–10 weeks. Enterprise rollouts: 10–16 weeks including integrations and security review.
Q. Do you sign NDAs?
Yes — we sign mutual NDAs before any discovery call and use private repos with role-based access throughout the project.
Q. What industries do you serve?
E-commerce, healthcare, finance, education, real estate, travel, SaaS and government clients across North America, Europe, the Middle East and Asia.
Q. Do you provide ongoing maintenance?
Yes. Monthly retainers cover bug fixes, prompt tuning, model upgrades, integration changes and feature additions with SLA-backed response times.
Q. Can you work with our existing tech team?
Absolutely. We integrate with your repos, sprint ceremonies and code-review process — either as a delivery partner or as embedded AI engineers.